Yes. Flex Pay is the checkout option that allows you to pay with your HSA or FSA card. At checkout, select “Flex | Pay with HSA/FSA,” enter your card information, and complete your purchase.
If you don’t see Flex Pay, select “Checkout as Guest.” Flex Pay is not available when using Shop Pay.
Don’t have your HSA or FSA card available? You can still select "Flex | Pay with HSA/FSA" and enter a regular credit or debit card instead. After checkout, log into the Flex consumer portal with your checkout email to download an itemized receipt for reimbursement.
Please note:
Only one HSA or FSA card can be used per order.
Flex cannot split a purchase between multiple cards.
Sales tax on eligible items can be paid with HSA or FSA funds.
If your card is declined, check your available balance with your plan administrator.
Receipts and available Letters of Medical Necessity can be accessed through the Flex consumer portal.Eligibility and reimbursement requirements vary by plan.
For additional help, email [email protected] and include the email address associated with your order.