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It can take 3–7 business days for kits to reach our lab partner. You will receive an automated email the moment our lab scans your kit into their system. You can also track the return using the tracking number on your original return label.

I shipped my kit back days ago, but I haven't received a confirmation. Is it lost?

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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