Need help with your test kit, account, sample, or results? The Dayhoff Health support team is here to assist you.
Chat with us
Select the chat icon in the lower-right corner of your screen to start a conversation. If you don’t see the chat icon, try refreshing the page or contact us by email instead.
Email us
Send your question to [email protected].
To help us assist you efficiently, please include:
Your name
The email address associated with your account
A brief description of what you need help with
Your kit ID or order number, if relevant
Ask Maggie about your results
You can also talk with Maggie inside the Dayhoff Health app for help understanding your health information.
Maggie can help you:
Interpret your microbiome results
Understand individual blood markers
Explore what your scores mean
Identify patterns and trends in your results
Prepare questions to discuss with your healthcare provider
Open the Maggie section in the app and ask a question in your own words.
Maggie is an AI health assistant, not a licensed healthcare provider. Her responses are educational and should not be used as a diagnosis or as a substitute for professional medical advice.
For questions about treatment, symptoms, or changes to your healthcare plan, consult a qualified healthcare provider.
For help with your kit, order, account, sample collection, or technical issues, contact the Dayhoff Health support team using the chat icon or email [email protected].